I. GOALS You will provide a set of instruction according to the needs/Rhetorical


I. GOALS
You will provide a set of instruction according to the needs/Rhetorical Situation (Links to an external site.) of a specific audience of your choosing. We are interested in developing a document that is specially tailored to an audience.
Before proceeding, please read LM3: Instructions .
II. REQUIREMENTS
For your first COMPLETE draft (that is, if it is not complete, you will not receive (full) credit), you will provide:
PART 1. Audience Analysis (~150 words): Please identify a specific professional, organizational audience who will benefit somehow from the set of instructions you are providing.
Ideally, you will choose an audience with which you have personal experience, like a previous employer that might appear on your resume.
This audience analysis is for you, the writer, so that you start by choosing who it is you are writing to and why they need the information (rather than the other way around).
Knowing more about your audience will allow you to better tailor your document.
In your audience analysis, provide:
a) the name of the company/organization/committee/etc and what they do;
b) your title within the company/organization/committee/etc and your role/responsibilities;
c) a summary of the specific people and their roles within the company/organization/committee that need the instructions;
d) a list of values and/or traits that are important to these people and an explanation why they are important; and
e) a description of why these people need the instructions you are creating.
PART 2. Instructions (Minimum of 10 steps, some/all of which might have sub-steps and additional information)
As described in more detail at the link here (Links to an external site.), your instruction set should include the following:
a) Detailed Title – The title should be the most direct and succinct summary of the instruction set, identifying exactly who the instructions are for and what the instructions show how to do.
b) Introduction – Building on some of the detail you gathered in the Audience Analysis, in the introduction you are writing to your intended user, explaining who they are, what the instructions are, and why they need them and/or will benefit from them.
c) Warnings/Caution – While some warnings might relate to physical harm (fire, chemicals, etc), other warnings might relate to common mistakes that can be made while conducting the procedure or issues with materials used. Other issues might relate to personal data and other privacy issues that might be relevant. In some cases, the issues might be very minor, though you can still discuss them in this section.
d) Technical Background – This section should clearly detail everything the user needs to know, and background they should have, before starting the instructions. If they should already possess these things, identify exactly what they are. If your intended readers may not already have this background/experience, but they need it to complete the instructions, provide them with what they need in this section.
e) Materials – What specific items do users need? A specific computer or operating system? A specific version of software? Certain tools or hardware? List everything with as much detail as possible, ideally providing visuals.
e) Steps (10+, must include graphics)
Instructions contain lots of information: action (or steps), sub-steps, explanation, warning, results, explanatory information, etc.
Be sure to differentiate all of these various types of information somehow.
For example, rather than providing a paragraph for each step, break up accordingly into bullet points, or use other formatting techniques to differentiate the various types of information you are providing.
III. TOPIC SELECTION
Please choose a topic that will be somehow beneficial to your audience. This can be how to complete a certain process (like in a lab or an office or some other place of work), how to install hardware, how to use software to design/make something, or how to use common desktop applications like spreadsheets to manipulate data. Be creative, but choose something that is appropriate for your chosen audience.
Using spreadsheets as an example, rather than explaining how anyone can use Excel, you would want to provide instructions on how to do something that would be beneficial specifically for your intended audience. For example, if you worked in human resources in a hospital, you might provide instructions on how to build graphs that summarize turnover among nurses.
By the end of the instructions, the intended user should have completed one particular task. This means that rather than teaching someone how to do something in general, like skiing or jump roping, you should provide step-by-step instructions for a very particular deliverable.
Using the example above, your goal would be for your hospital human resource user to produce a very specific graph, or series of graphs, that summarize a specific data set that you provide. In the end, users should be able to compare their work with an intended final product. If the intended final product was a cherry pie, the user should end up with a cherry pie.


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