of a local organisation with global operations, including a clear overview
of its Quality Management System (QMS). Assuming you have been hired as the
Head of Quality by this organisation to lead its Total Quality Management (TQM) programme:
· Question 1 – Suggest a quality
improvement plan that would enhance the organisation’s existing QMS, e.g., ISO
9000, ISO 14000 or related management system.
· Question 2 – Perform a
critical analysis on how your suggested quality plan could potentially bring
value to the organisation’s QMS and overall business performance.
· Question 3 – Consider
and present the possible challenges that your counterparts – leadership and
workers from the same organisation would need to overcome, during the
implementation of your suggested quality improvement plan.
· Question 4 – Promote
continuous improvement through solutions and recommendations advocated by an excellence
model or an appropriate process cycle approach.
17 Journal article, 3 web based.
Introduction of a local organisation with global operations, including a clear o