Question: Read the case study “Sometimes a Simple Change Isn’t So Simple.” Consi


Question: Read the case study “Sometimes a Simple Change Isn’t So Simple.” Consider John Kotter’s eight-stage process for managing change (in his book Leading Change). How do Kotter’s principles help to explain what went wrong in this organization when management tried to develop and implement a new system?
SUGGESTED RESOURCES:
Kotter, J. P. (1996). Leading Change. Boston, Mass: Harvard Business School Press
https://ebookcentral.proquest.com/lib/berkeleycollege-ebooks/detail.action?docID=5182145 (Links to an external site.)
CASE STUDY: Jernigan, Edward, and Joyce M. Beggs. “Sometimes a simple change isn’t so simple.” Journal of the International Academy for Case Studies17.3 (2011): 41+. Business Insights: Global. Web. 15 Apr. 2016.
Sometimes a Simple Change.pdf


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