You just received a promotion at work and your first assignment is to give some


You just received a promotion at work and your first assignment is to give some bad news in the form of a personnel appraisal to a staff
member, Mary April. She has been late to work for the past month, takes two-hour lunches and is rude to customers. You must put her on a 30-day counseling notice. Your boss asks you to draft the evaluation. What technique will you use in drafting the evaluation and why?
Don’t forget to anticipate the reaction from Mary. Now, write a sample evaluation.


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